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Terms That Govern Your 995bet Account

These terms set out what you agree to when you open and use a 995bet account — covering deposits through bKash, Nagad, and Rocket, how we handle your wallet, and what we expect from you.

Account eligibility by regionbKash, Nagad, Rocket deposit rulesWallet and withdrawal conditionsAccount suspension policyApplicable local law
995bet Terms That Govern Your 995bet Account
HOW WE OPERATE

How 995bet Applies These Terms in Practice

Our terms are not a formality — they describe the actual steps we follow when your account is active. Wallet verification, account security checks, and the rules around payment methods like bKash, Nagad, and Rocket all trace back to specific clauses here. If something changes on your account, these terms explain why and what comes next.

Wallet Verification

Before your first withdrawal, we match the mobile wallet number on your account to the one used for deposits. This applies to bKash, Nagad, and Rocket accounts equally.

Account Security

Your account credentials are your responsibility under these terms. We use OTP verification at login and recommend you never share your PIN or password with anyone.

Data and Records

We retain transaction records and account activity logs as required under our operating conditions. You can request a summary of your account history by contacting support.

Term Updates

When we update these terms, we notify you via your registered contact. Continuing to use your account after the notice period counts as acceptance of the revised terms.

TERMS CONTACT

Reach Us About These Terms

If you have a question about any clause, need to clarify how a rule applies to your account, or want to raise a concern about how your wallet is handled, our support team can walk you through it. You can reach us through live chat, email, or our messaging channel — whichever works on your phone right now.

Live Chat Open the chat window from any page on 995bet. A support agent will respond and can clarify specific clauses or account conditions that apply to you.
Email Support Send a detailed message to our support address. Include your registered mobile number — the one linked to your bKash, Nagad, or Rocket wallet — so we can locate your account quickly.
Messaging Channel For account-specific terms questions, our messaging channel lets you attach screenshots of any transaction or account notice you want us to review alongside your query.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work — covering your account rights, payment rules, and what happens if something goes wrong. If your question is not here, contact support directly.

Access and the application of these terms depend on your local law and the eligible region you are in. Players in Dhaka, Chattogram, and other areas should confirm local eligibility before opening an account.

You may link more than one wallet, but each wallet must be verified and registered under your account. Withdrawals can only be sent to a wallet that has been used for a deposit on the same account.

We may suspend or close your account if activity contradicts these terms. We will notify you via your registered mobile contact before any final action, except where fraud or security risk is involved.

Contact our support team through live chat or email with your registered mobile number. We will pull your account records and send a summary to your registered contact within a reasonable timeframe.

If a deposit does not appear in your account wallet after sending via Rocket or Nagad, contact support with your transaction reference. We investigate each case against our payment logs before making any adjustment.

We send a notice to your registered mobile number or email when terms are updated. The updated version takes effect after the notice period, and this page always reflects the current active version.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.