What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you link, such as bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through one of these wallets, a
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transaction record is generated and stored against your account. We use this data to process payments accurately, verify your identity when required, and keep your account secure. We also collect device and session data — browser type, IP address, and session timestamps — to detect unusual
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access patterns and protect your wallet from unauthorised activity. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, or Rocket is limited strictly to what those processors need to complete your transaction. If you contact our support
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team, the conversation is recorded for quality and dispute-resolution purposes. Your data is retained for as long as your account is active and for the period required under applicable law. You may request a copy of your stored data or ask for corrections at any time
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through the contact path described below. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.